You have to constantly make changes to your tactics and strategies in the face of constantly changing winds. Learning to predict what winds you might face is nice, but most critical matter is learning how to deal with these changes.
Organizations, their needs, their customers and their people change over time. Harvester is built for continuous improvement of the operating system, adjusting and adapting to the changes, breakdowns and opportunities arising internally and externally. We help our clients monitor their organizational operations and make system changes on runtime to make human organization smarter, agile and cooperative with changing business realities.
Methods that worked in the past will not necessarily work—or prove sufficient competitive advantage—in the future. Companies that do not continuously improve and refresh their processes will be at the mercy of those that rapidly adapt to change. Harvester enables companies to improve their processes in real-time regardless of whether a process has thousands of instances, such as in support processes like contract management, or only a few instances a year, such as in core processes like new product development.
Delays in knowledge work processes usually arise from mis-coordination around the decisions and interactions among people. For this reason, continuous improvement in decision processes must put greater emphasis on analyzing the plans, negotiations, decisions, and interactions that people make rather than on the outputs of data systems. Because Harvester tracks the history of each process instance, sufficient data is always readily available for analysis and, by extension, for guiding continuous improvement. Harvester's Business Process Analysis and Statistics capability, provides statistical tools to further enhance analysis and redesign of processes.
Business Process Analysis and Statistics includes real-time statistical reports, control charts and other graphical formats that are pushed to your desktop. Based on this information, process owners and management can review where bottlenecks occur in the process, examine if the source of the issue is internal or external, analyze which portions of the process took longer or cost more than originally anticipated, discover how the process is trending over time, determine if it is improving, and more.