Wise Organizations? by Chauncey Bell
Excerpt: "...We human beings are creatures of habit, and habits are deeply relevant to the question of wisdom.... Most of the time, people pay little attention to the way that acting in habitual and unexamined ways shapes our world. I have for many years been interested in ways of thinking and acting that allow me and my clients to look beneath the world’s neatly ordered stories about why and how people do the things they do.... As the reader will see, these matters are deeply relevant to the subject of designing and building systems that support wise action in organizations."